Retained HR support that
grows with your business
Find out moreMore time to lead - expert support for your people
Running a growing business leaves little time for HR. Whether you’re facing compliance concerns, staff issues or gaps in support, we’re here to help.
Our retained HR service gives you experienced HR support without the cost of a full in-house team.
We’ll get to know your business and people, helping you make sound decisions, tackle issues early and plan for growth.
Spend less time managing HR and more time leading your business.
Get your HR health checkYour HR partner for compliance and growth
We combine strategic advice with practical support to help you stay compliant, strengthen your team and retain key people. You’ll have help with today’s HR issues and a clear view of what comes next.
An HR partner who knows your business
You’ll work with a consistent partner who understands your culture, challenges and goals. That means advice shaped around your business, earlier insight into risks and less time explaining your needs.
Make confident people decisions
From restructuring teams to improving performance and engagement, we’ll help you weigh up the risks, costs and impact on your people. You stay in control, with experienced advice to guide your decisions.
Stay ahead of HR risks
We’ll help you keep pace with employment law, review your policies and handle employee relations fairly. You can address risks early and manage your responsibilities with greater confidence.
Practical help with people issues
When performance, absence, grievances or conflict need attention, we’ll help you plan and manage each step. You’ll also have experienced support through disciplinary processes, restructures, redundancies and sensitive conversations.
People processes that grow with you
As your team grows, we’ll help you strengthen onboarding, management and performance processes. Clear, consistent ways of working make it easier to develop and retain your people.
A People Plan for your business goals
We’ll work with your leaders to create and deliver a People Plan that supports your goals. From future skills and leadership to retention and culture, you’ll know where to focus as your business grows.
WHY CHOOSE HIGHLIGHT PEOPLE
You’ll gain strategic advice and hands-on support from a team experienced in helping growing SMEs, especially in life sciences, big data and professional services. Wherever possible, we’ll help you track results in engagement, retention, leadership and risk reduction.

SEE THE DIFFERENCE THE RIGHT HR PARTNER CAN MAKE
The challenge
Following investment, Amber needed to scale its workforce, leadership and people processes while protecting culture, engagement and regulatory compliance.
What we did
As Amber’s outsourced HR and strategic people partner, we combined a business-led People Plan with practical recruitment, HR and development activities.
The impact
We’ve directly supported sustainable growth; including improving workplace engagement, saving £100k in agency fees, and driven development plans for employees.
BUILD A STRONGER BUSINESS WITHOUT CARRYING THE HR BURDEN
You don’t need to choose between getting HR right and focusing on growth.
With the right retained HR partner, you can protect your business, get more from your people and make stronger decisions with greater confidence.
Build the right HR support for growth
Get in touch todayFAQS
Retained HR support gives you ongoing access to experienced HR expertise for a regular fee. Rather than seeking help only when a problem arises, you have a trusted HR partner who understands your business, your people and your plans.
Our retained HR service is ideal for small and fast-growing SMEs, typically with around 10 to 100 employees. It’s especially valuable when your business is growing quickly, people issues are becoming more complex or you need senior HR expertise without employing a full in-house team.
An HR helpline tends to provide reactive advice on individual issues. Our approach is more personal and proactive. You work with an HR partner who gets to know your business, helping you manage immediate concerns while also planning for growth, reducing risk and improving people performance.
Yes. We provide practical support with issues such as poor performance, absence, grievances, disciplinary matters, conflict, restructures and redundancies. We help you assess the risks, plan the right approach and manage each stage with confidence.
Yes. We help you keep policies, processes and employment practices up to date, while also guiding you through legal and regulatory changes that may affect your business. The aim is to reduce risk before problems arise.
Yes. At a strategic level, we can help you create and deliver a People Plan aligned with your business goals. This could include leadership development, workforce planning, engagement, retention, culture or the people structures needed to support rapid growth.
It can be. Retained HR gives you access to experienced expertise without the full salary, benefits and overheads of an in-house hire. The bigger benefit, though, is flexibility. You can choose a level of support that matches your needs and increase it as your business grows.
We work with growing SMEs across a range of sectors, with particular experience and focus in areas such as life sciences, biotech, big data and professional services.